Cold calling is challenging, but it doesn’t need to be something that’s feared. Even in a world of ever-evolving technology and multiple ways to contact potential clients, cold calling still remains one of the most cost-effective ways to reach new customers. Like any skill, cold calling takes some time to master.
It involves a lot of preparation, research and evaluating your approach. Thanks to social media and online databases, salespeople have the power to conduct pre-call research and learn important details about a lead before picking up the phone. This is extremely helpful, however, it isn’t the only step to mastering a cold call.
Here are some tips and helpful hints to keep in mind when making contact with potential customers:
Attitude is Everything
Your attitude affects all areas of your life. Even sales. Before you pick up the phone, you need to have the right attitude. Give yourself a pep talk. Stand up tall and make the call.
You’ve got to be willing to keep calling people back again and again until you reach them and they are willing to speak with you. Adopt a mentality that won’t quit. The prospect will see (or hear rather) your dedication and commitment and could be more receptive to your call.
Believe in Your Product
At the risk of sounding robotic or unconvincing, you need to believe in the product you are selling. Your passion will come through in your voice and can be contagious to whomever you are speaking to. You also have to believe that your product has the best value. Convince yourself that even if your price tag is higher than the competitors, it is still the best value. If you convince yourself and tailor your pitch accordingly, you can convince your prospect as well.
Respect Your Prospects
Treat everyone with respect. After multiple calls in a row and a number of rejects, it can be difficult to keep your morale up. However, you need to start fresh with every call and treat each new prospect with respect and as if it is your first call of the day. Respect goes a long way!
Never depend on one call. As Grant Cardone says from InsideSales.com, “Disappointment and rejection are not emotions, they’re indications that your model is broken and you don’t have enough business going on.” So don’t put all your eggs in one basket. You need a lot of calls to be successful. Don’t give up!