Facebook is one of the most under-utilized online advertising channels out there today, despite its popularity as a social media platform. With approximately 1.4 billion active users, it would behoove you to test the Facebook ad waters and build a proper strategy for your business.
In an attempt to help you weed out all the clutter, here are some quick tips to get you started on your Facebook marketing campaign.
Appearance
Coordinate your cover photo, profile picture and pinned posts to match your call to action. If you want to maximize engagement with your marketing campaigns, try matching your copy and creative across all three.
Use a recognizable profile picture. Since your profile picture is at the top of the page and used as your thumbnail, you want to make sure it’s something that potential customers or fans will recognize, like your logo.
Plan your “About” section, carefully. Since a preview of your “about” section is shown beneath your profile picture, it is going to be one of the first things people see. Make sure to write relevant information about your company and include your website.
Posting
Think about ways to target your audience, such as by age, gender, interests or education. The more specific with targeting; the stronger your engagement will be.
Create original posts, but don’t overwhelm your followers by posting more than a few times a day.
Post during peak times. Websites, such as coschedule.com, offer analytics of the best time to post on Facebook and other social media platforms. For example, posts published between 1-4 p.m. usually have the best click-through and share rates.
Visual content is essential to succeeding on social media. Research has a shown the use of visual content in Facebook campaigns can generate 65% more engagement after only one month.
Analysis
Facebook offers features to track your engagement with followers such as “Insights.”For example, if you are looking for page specific data, like engagement rate per post, “insights” is a great tool to utilize.
Promote your best content, the content that you know works. You don’t have to spend precious time in the beginning completely changing your campaign. If something has worked for you before, try it again.
For more information on using Facebook ads to promote your business, visit us at www.mediapartnersworldwide.comm or call us directly:(562)439-3900
Finding a job is a journey, full of obstacles and mental taxations. Between researching opportunities, fine tuning your resume and writing the perfect cover letter, job searching can fell like a full-time job in itself.
But eventually, all your hard work will pay off, your resume will get noticed and a face-to-face interview will be scheduled.
In order to shine during the interview, careful preparation beforehand is essential. Here are some tips to help you nail the interview and land the job!
Do Your Research
You should thoroughly research the company you are interviewing with, as you want to make sure you understand the business and anticipate the kinds of questions the interviewer may ask. Do a Google search of the company or review the company’s website, including their “About Us” or “Product” pages. If the company has a blog or press articles, be sure to read a few posts. Check their LinkedIn and social media post as well.
You should walk into the interview confident that you have a collective amount of knowledge on the company and your future position.
Ask the Right Questions
The questions you ask are just as important as the answers you give to the interviewer. Here are some examples of questions to ask that will make you come across as intelligent and prepared:
What qualities are you looking for in an ideal candidate?
Can you describe the team I’d be working with?
What would my typical work day be like?’
How does this job fit into the overall mission of the company?
How would you define success in this position?
What would like to see accomplished in the first (month, 6 months, year)?
These question will highlight your enthusiasm, curiosity and leadership skills while showing your potential employer that you are qualified for the position.
Presentation
You want to dress appropriately and professionally for the job interview. It usually won’t hurt to dress more formally for your interview than you would on the job. Show up neat, groomed and on time!
Download directions in advance and leave time for delays like traffic. It is best to show up early, about 5 to 10 minutes before you interview starts. Not only will this show your potential employer that you can arrive on time, but it will also give you time to take a deep breath and relax before the interview starts. You don’t want to appear flustered or out of breath for your first impression.
Give Your Self a Pep Talk
Remember to build yourself up before heading into the interview. Know your self-worth by believing that you are walking into the company to bring value to it with your skill set.
Recite affirmations to yourself on the drive to the interview like “This company could really use someone like me. They would be very lucky to have me.” As much as you want to impress the interviewer, remember that you need to be impressed too. You are not just another people looking for a job…you are you! And there is no one else like you.
Email is one of the most powerful marketing platforms. While serving a number of purposes, its greatest function is the ability to funnel your audience into one place.
According to Entrepreneur.com, “email is so powerful that the Direct Marketing Association says that you can get a return on investment (ROI) of $38 for every $1 you invest in email marketing.”
However, some email marketers end up narrowing their focus, limiting themselves to one goal: click-throughs. While getting the most traffic you can to your site is extremely important, you need to move a step further to keep your audience loyal to your or your brand.
Here are some tips to spruce up your email marketing campaign and keep your audience coming back for more.
1. Keeping Your Audience Informed
Your first task is to make sure your email strategy is keeping your audience informed with important updates and reminders. This helps your brand stay fresh in the mind of your subscribers, and demonstrates value to them. Just make sure your announcements have real value and are relevant to your audience.
Don’t just send an email out for the heck of it. Stay focused and narrow your scope to contain what your audience will be interested in receiving.
2. Segment Your Email List
Instead of lumping all your subscribers into one category and one email, try the segmenting approach. This means categorizing your subscribers based on relevant information, such as age, gender, activity to your site, purchase behavior or interests. People like personalization and feeling important as a customer.
As the saying goes, timing is everything. This goes for email marketing as well. Research shows that there are better times and days to send emails depending on your goals. According to coschedule.com data, the best time to send an email is between 10 and 11 a.m on Mondays during the week and on Sundays for weekends. Additionally, the best day to send emails to high open rates and clickthrough rates is on Tuesday.
Don’t forget about timezones too. Identify where the majority of your target audience is located and adjust your times and days accordingly.
4. Email Automation is Key
If any of these steps seem overwhelming, remember that most email platforms have email automation. This makes it possible to send emails to different people at different times based on their time zones.
Familiarize yourself with this feature, as it will make your life easier and your audience reach more accessible.
Some email services are now introducing artificial intelligence for email marketing that will do all of this for you. Services such as Sendpulse, Infusionsoft, Active Campaign, and Ontraport, all offer this feature.
5. Social Media Integration
Though this may seem simple, but a great way to encourage brand loyalty and keep a connection with your audience is integrating your social media into your email strategy.
According to Small Business Trends, “this mode of cross-pollination encourage some of your already-loyal social media followers to subscribe to your email list and encourages some of your interested email subscribers to get more involved on the social media front.” This way you will be encouraging more user participation, thus establishing stronger brand loyalty.
Last week was the first official day of Spring, a sign of new beginnings and blossoming possibilities. It is also a time to rid yourself of clutter throughout your workspace. Just like spring cleaning your home, start this spring season by eliminating disorder, disinfecting and re-organizing the office.
Don’t know where to start? Here are some suggestions to make the most out of your spring cleaning.
Work Zones
Start by figuring out what you want and need out of your workspace on a daily basis. Create zones accordingly, such as a storage area for supplies, a library area for research and your computer space. These don’t have to be large zones, but rather spaces to prioritize each of your jobs.
Tip: Keep only what you really need at arm’s length. Rid yourself of visual clutter.
All That Paper Work
Despite efforts to go paperless, a lot of business still deal with piles and piles of paperwork weekly. This can not only clutter your workspace but it can also make your workload look overwhelming. Opt for creating folders or bins that are labeled by project or by a daily task. Color coding can also help if the project is especially lengthy. Knowing what needs your immediate attention and what you need to accomplish every day can help you feel less stressed as well.
Desk Drawers
We all have that drawer that someone become the “junk drawer” over time. Most of the time this drawer is the catcher for things you don’t want to deal with or have cluttering your desk. Invest in an organizer that compartmentalizes all these bits and pieces like pens, paper clips, elastics, and tape. Go back every few months and keep it neat.
Email and Desktop Clutter
Email pile up for everyone and so do desktop icons on your computer. When you are in a rush to make a deadline, you aren’t too concerned about the organization of your files and emails. During spring cleaning, take the time to delete unneeded emails. Create folders in your Outlook by client or task. Clean up your desktop so that every time you turn on your computer, the first thing you see isn’t a sea of icons. This might take a little bit of time, but when you are done, you will be so happy you did.
Disinfect
They say that one of the dirtiest surfaces is your work keyboard. Dirt, fingerprints, and dust can build up over time on your mouse, phone, and monitor. Use disinfectant wipes to clean these areas weekly. According to Forbes.com, “three-quarters of workers say a clean office makes them more productive.”
If you read our blog aboutmillennialslast month, you know that there are currently 80 million millennials in the U.S. with an annual buying power of over $600 billion. With a prediction of millennial spending power of $1.4 trillion in the next five years, it is not a stretch to say that women will hold at least half of this trillion-dollar bank.
With that being said, it would behoove your company or business to have a female-driven millennial marketing campaign in mind.
For some agencies, marketing to millennials can be intimidating. According to a NewsCred study, 30% of millennials flat-out refuse to read content that doesn’t either entertain or inform them, 60% will only share content that is thought-provoking and intelligent, and 70% share content that makes them laugh. That is a pretty tall order.
Here are some tips on how to get to know female millennials to make the most out of your marketing campaigns:
Great Personal
If you take anything away from this blog post, this is it. Millennials want you to get SPECIFIC. Part of the reason your marketing campaign isn’t working is because it’s too broad. Millennial women want to feel like their brands “get” them. Know your audience well, and create smaller segments or niches to make them feel like they have your full attention.
According to NewsCred, “Sephora is doing an amazing job with this by using their “Beauty Insider” in-store buyer rewards along with their customized skin tone-matching technique to target products to specific shoppers based on their previous purchases and coloring.” If you don’t have the technology to personalize your product this way, you can start by personalizing your emails. “That will give you on average a 26% higher open rate.”
According to NewsCred, “Sephora is doing an amazing job with this by using their “Beauty Insider” in-store buyer rewards along with their customized skin tone-matching technique to target products to specific shoppers based on their previous purchases and coloring.” If you don’t have the technology to personalize your product this way, you can start by personalizing your emails. “That will give you on average a 26% higher open rate.”
Social Media
Millennial women make up the majority on social media platforms such as Pinterest and Instagram. Both of these as well as Facebook and Twitter are fertile grounds for brands to grow awareness as well as click-throughs. To get female millennials to engage with your brand, create lots of opportunities for open communication: Get them talking about your product, commenting on and sharing posts and reviewing your products online. Find ways to be part of their ongoing research and dialogue by responding to comments. Create hashtags and giveaways. Optimize all your content for multiple devices, and make sure your content is shareable. And finally, use attractive photos and aesthetically pleasing graphics to coincide with your brand’s theme. Millennial women are attracted to beauty, and we look to create beauty in our surroundings. Naturally, they want products, services, and offerings that look and feel professional.
Millennial women are attracted to beauty, and we look to create beauty in our surroundings. Naturally, they want products, services, and offerings that look and feel professional.
Be Inspirational
If you want your brand to succeed, make it inspirational. This generation of Millenials believes they can change the world or at least make it a better place. They’re thinking big, optimistic of the future, and are looking to be inspired.
According toYFS magazine,”think of your brand as a movement and work to build a platform for realizing your customers’ aspirations. The goal here is to align your product or service with a bigger idea that transcends any single transaction.”
Diversity
43% of millennial are not white, according to a 2014 Pew survey. Since authenticity and relevance are two of the most important factors for successful content marketing, marketers should be doing their best to reflect the diversity of this generation. This includes race, gender identity, sexual orientation, family makeup, body type, and cultural background.
A great example of a company utilizing this approach to marketing is Dove’s Real Beauty campaign. With a clear agenda in mind, Dove features women of all sizes, shapes, and races. They not only show the value of millennial women through this campaign, they also showcase the realistic variety of women’s bodies. Campaigns promoting self-love, diversity and embracing your natural body are embraced by millennial women because they have been void of them for so long. As I mentioned before, millennials want to be inspired.
Fear of public speaking is on the same list as fear of spiders and even death. We are all at least a little afraid to speak in front of a group of people. Whether it’s in a board meeting with your peers or on a stage in front of strangers, the fear is the same. But resisting public speaking engagements can hold an entrepreneur back since workshops, presentations, and pitches are a great way to network and gain support. With this in mind, here are some ways to improve your public speaking skills to get you out of your shell and into the spotlight.
1. Begin with the End in Mind
Like everything in business, you need to have your plan. Before you start working on your presentation, know your purpose. A great way to figure this out if you are struggling to articulate your main points is to ask yourself some focus questions. Such as:
What are you trying to accomplish?
What impact do you want to have on your audience?
Are you looking to inform? Inspire? Persuade?
Knowing your ultimate purpose and the desired outcome will help you stay focused on the preparation process.
2. Simplify Your Message
You are probably where you are today because of the depth of knowledge in your field of expertise. With all the information you have floating around in your brain, it is difficult to know where to start. Your impulse might be to impart as much of your knowledge as you can to your audience. However, don’t do this! You will overwhelm or bore your audience with unneeded details. Plus, you will lose sight of your focus points. Convey a few powerful ideas that your audience will remember. Simplify your message to include only the information you want your listeners to walk away with.
3. Prepare and Practice
Practice makes perfect is a popular saying for a reason. It works!
Don’t just wing your presentation. Have a clear roadmap of what you are going to say and rehearse it. It also helps to practice speaking in front of another person. Whether it be your spouse, partner or co-worker, get comfortable with speaking your points out loud onto listening ears. They might be able to give you feedback on something that you may have missed practicing alone. Preparation will also allow you to avoid the nervousness associated with being not quite ready.
4. Memorize Concepts, Not Content
While you are preparing and practicing, a helpful tip is to memorize your concepts, not your content. If you have a lot of information you wish to convey to your audience, you might feel overwhelmed when it’s time to starting memorizing. Memorization can lead to sounding over-rehearsed and unnatural. Plus if you forget something, you are left in an awkward silence.
Instead, create bullet points of the content, stories, data and key takeaways that you want to get across in each part of your presentation. Then you will be able to speak naturally about them and give a more flexible presentation, which in turn will be engaging for your listeners.
5. Connect with the Audience
Your speaking engagement will be far more effective if it’s tailored to your specific audience. Spend time learning as much as possible about attendees and gear your speech accordingly. Remember you are on the podium for a reason. You are there to inform, not prove that you are smarter than everyone. By trying to impress your audience with your intellect, you create more distance and could come across as arrogant.The more connected the audience feels to you, the more they’ll pay attention to what you have to say.
6. Body Language
90% or more of communication is nonverbal. Your audience will read your facial expressions, the tone of your voice, the way you use your hands, how you stand and move. A warm, easy smile and calm body immediately tell the audience that you’re comfortable and confident. Pent-up energy can be the death of a powerful speech. If it helps, roam the front of the room or the stage to expend some of that energy. And when the speaker is comfortable, the audience is, too. This is also true is you aren’t comfortable! Practice your speech in front of the mirror and critic what your body language is emulating to others.
7. Let Your Passion Show
Passion is infectious and contagious. Your enthusiasm will also keep your audience engaged. People like seeing passion radiate from someone. It is inspiring and entertaining to watch. If you are truly passionate about what you are speaking about, don’t be afraid to show it. Keep your personality throughout your speech and your listeners will feel a connection to your words.
Women’s History Month is a big deal for us at Media Partners. As a women-owned business, we want to see the triumph of female entrepreneurs and businesswomen everywhere. In honor of this historical month, we are spending the entirety of March posting blogs, articles, motivational posts and information centered around women in business and entrepreneurs.
Women’s History Month had its origins as a national celebration in 1981 to recognize the successful and impactful history of women in business in the United States of America. Congress passed Pub. L. 97-28 which authorized and requested the President to proclaim the week of March 7, 1982, as “Women’s History Week.” Later, in 1987, Congress designated March the month to celebrate Women’s History for the entire country, after being petitioned by the National Women’s History Project.
To show how far women in business have come, here is a historical look provided by National Women’s History Museum’s online exhibit. To see their exhibit visit slideshow.
History of Women in Business
This exhibit defines the term “entrepreneur” to refer to a woman who had an idea for a service or product and started a business of her own. American women have owned businesses as far back as colonial settlements.
Women did not historically use the word “entrepreneur” to describe their businesses until the late 1970s; before that, they called them “sidelines” or part-time projects and understood entrepreneurship to describe what men did.
But looking back, it is clear that the history of women in business ownership deserves a place in the broader history of entrepreneurship; hence the use of the term in this exhibit.
1910-1939
Up through the nineteenth century, women-owned businesses primarily included taverns and alehouses, millinery and retail shops, hotels, and brothels, and were often operated as a way to provide an income for women who found themselves without a breadwinning man. Business, then, was a way for a woman in potentially dire circumstances to provide for herself rather than become a social burden.
From 1900 through 1929, Progressivism, feminism, consumerism and immigration all gave rise to a climate that was not only conducive to women’s entrepreneurship but also highly accepting of them. Like many women’s ventures at this time, their primary markets were typically other women, but New Women entrepreneurs often tinged their businesses with a sense of purpose beyond simple economics.
1940-1959
World War II was an important expansion period for the history of women in business as it brought many women into the workforce, filling jobs so men could go off and fight. That same patriotic fervor also inspired many women to consider starting businesses of their own. The Boston Globe’s “women’s pages,” for example, featured Polly Webster’s column, “War Time Wife”, packed with tips for weathering the hardships of the war years—including how to generate income from home-based businesses.
When World War II ended, women were pushed from wartime jobs for returning soldiers, and many went straight into entrepreneurial women owned businesses of their own.
The Federation of Business and Professional Women’s Clubs and state officials—first in New York and then nationwide—ran workshops for aspiring female entrepreneurs with advice from trailblazers such as Elizabeth Arden and male business leaders. There were advice books and free pamphlets. Reader’s Digest included women entrepreneurs among the winners of its 1946 competition for best business ideas. The press hailed women entrepreneurs for helping to rebuild the economy by increasing the number of women-owned businesses from 600,000 in 1945 to nearly 1 million by 1950.
By the 1950s—the age of celebrated domesticity—the home became the new site of, and justification for, starting a business. Everywhere women turned, they received messages that home and family were their primary roles. But the baby boom and an assortment of new consumer goods—from cars to clothes to appliances—also meant that even middle-class families needed more cash. Women stepped up, often capitalizing on homemaking skills to build businesses. They defined their home-based businesses as part of being a good mother.
1960-1979
By the early 1960s, the changing social and cultural landscape provided new incentives for would-be women business owners. Divorce rates escalated during the 1960s and single mothers struggling to balance child-rearing and their new roles as providers saw in business a possible solution. Women, like beauty maven Mary Kay Ash and advertising executive Mary Wells, started women owned companies of their own as a way to assert their independence in the male world of business.
The Civil Rights and women’s movements of the 1960s and 1970s brought a new sense of purpose and a language of rights and empowerment to women entrepreneurs. Nonetheless, the result was a change in the way women understood themselves and their ventures, seeking not just to start businesses but to be seen as equals in the world of enterprise.
Feminists founded businesses along movement principles, such as publishing ventures that would give voice to women’s words and perspectives, including the Boston Women’s Health Book Collective, the Feminist Press, and Ms. Magazine. Women entrepreneurs also began to move beyond traditionally female categories and into previously male bastions of technology, metals, and finance.
1980-1999
By the 1980s, the hard work of the previous decades was paying off: women entrepreneurs like Martha Stewart and Vera Bradley…owned 25 percent of all US firms. What’s more, the public and politicians widely acknowledged that women entrepreneurs were a vital component of the nation’s economy. New initiatives, including how-to seminars and government programs, sought to ensure that women had the resources necessary to start and grow their businesses.
In 1988, urged on by the National Association of Women Business Owners (NAWBO), Congress passed The Women’s Business Ownership Act, which ended discrimination in lending, eliminated state laws that required married women to have a husband’s signature for all loans and gave women-owned businesses a chance to compete for lucrative government contracts.
2000-Present Day
This look at the history of women in business shows it’s been a bumpy ride for women entrepreneurs in the 20th and early 21st century: on the upside, their numbers continue to grow, and Key Bank, Goldman Sachs, and other institutions have increasingly launched financing initiatives targeted solely at would-be women entrepreneurs.
Technological innovation ramped up fast as the 1990s became the 2000s. That not only enabled women entrepreneurs to break into technology-based businesses in record numbers but also to use technology to start, run, promote and accelerate all types of companies. With faster and cheaper Internet, cloud and mobile technologies, women can manage a business from anywhere, with far less startup capital.
But small and big, women’s ventures came to comprise 30 percent of all U.S. businesses—many of them today in categories that were once men’s alone. The lesson they teach is the power of possibilities and passion for transforming lives.
The next century promises to be an even brighter chapter for the history of women’s entrepreneurship in business.
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Call our woman-owned business for great deals on remnant media buying. We can help your company reach its desired audience on radio, in print, and online. 562-439-3900
Cold calling is challenging, but it doesn’t need to be something that’s feared. Even in a world of ever-evolving technology and multiple ways to contact potential clients, cold calling still remains one of the most cost-effective ways to reach new customers. Like any skill, cold calling takes some time to master.
It involves a lot of preparation, research and evaluating your approach. Thanks to social media and online databases, salespeople have the power to conduct pre-call research and learn important details about a lead before picking up the phone. This is extremely helpful, however, it isn’t the only step to mastering a cold call.
Here are some tips and helpful hints to keep in mind when making contact with potential customers:
Attitude is Everything
Your attitude affects all areas of your life. Even sales. Before you pick up the phone, you need to have the right attitude. Give yourself a pep talk. Stand up tall and make the call.
Be Persistent
You’ve got to be willing to keep calling people back again and again until you reach them and they are willing to speak with you. Adopt a mentality that won’t quit. The prospect will see (or hear rather) your dedication and commitment and could be more receptive to your call.
Believe in Your Product
At the risk of sounding robotic or unconvincing, you need to believe in the product you are selling. Your passion will come through in your voice and can be contagious to whomever you are speaking to. You also have to believe that your product has the best value. Convince yourself that even if your price tag is higher than the competitors, it is still the best value. If you convince yourself and tailor your pitch accordingly, you can convince your prospect as well.
Respect Your Prospects
Treat everyone with respect. After multiple calls in a row and a number of rejects, it can be difficult to keep your morale up. However, you need to start fresh with every call and treat each new prospect with respect and as if it is your first call of the day. Respect goes a long way!
Diversify
Never depend on one call. As Grant Cardone says from InsideSales.com, “Disappointment and rejection are not emotions, they’re indications that your model is broken and you don’t have enough business going on.” So don’t put all your eggs in one basket. You need a lot of calls to be successful. Don’t give up!
However, if you are a small or new business, this approach is not always feasible. This brings us to the second type of marketing: Direct Response.
Direct response marketing is all about giving your prospective customer a specific action, such a picking up the phone and calling for more information, following a link to a web address or joining your email list.
Here are some of the main benefits of creating a direct response ad:
Tracking
With direct response, you are able to keep track of what ad or which media compelled your customer to pick up the phone, visit your website or place an order. This tracking information will show you would advertisement is actually working for your business, which can save you a lot of time and money in the future.
Targeting
Because you are able to measure just how effective your ad is, you can also get your hands on value information such as specific niche markets, geographic zones, and demographics based on the clicks and calls you receive. Marketing is extremely effective when it can appeal to a narrow target market.
Special Offer
Usually, direct response marketing contains a special offer decided to get prospects to engage in your call to action. It doesn’t necessarily have to sell something; it is merely a device to get more traffic to your call centers or website. The offer focuses on the prospect rather than on the advertiser. It speaks of the prospect’s interests, desires, fears, and frustrations.
Demands a Response
Instead of simply presenting information, like advertising a 50-percent off sale, direct response marketing requires the customer to respond to receive the offer. Therefore interested prospects have an easy way to respond and learn more about your products. Whether it’s calling a toll-free number to hear more information or visiting your website, your customer is obliged to respond directly to you.
Personal
Overall, direct response is the best form of advertisement when it comes to establishing a relationship with prospective customers. If you want your business to excel, there needs to be some form of connection between you and the rest of the world. You need a personal touch to make a lasting impression.
For more information on direct response and how to market your business, visit us at mediapartnersworldwide.com or give us a call at (562)439-3900.
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25% efficiency. While most people agree that listening is a very important skill, most don’t take the time to improve their own skill set. We might focus on the mechanics such as nodding or eye contact, but a truly good listener goes beyond that.
Since the purpose of marketing and advertising is to influence peoples’ perceptions and behavior, good listening should be at the forefront of business skills to master.
Why Listening is Important
Most companies try to listen to their customers as they are invested in their customer’s satisfaction. But are they understanding their customers?
Listening is more than the ability to hear what people say. It’s about being curious and contemplating someone’s desires and motivations. Empathy plays a huge role here. In order to truly get a grasp of what your customers want, you need to able to put yourself in their shoes and be able to narrow down their incentives. Recognize that your customer has human feeling and emotions.
This capability is essential for marketing professionals who want to create messages people will notice, like, care about and remember when making a purchasing decision.
You can notice the ones that miss the mark. The ads feel strained or fake or the message fails to engage the audience.
Don’t let an ad fail due to simple miscommunication. Listen with full attention and implement your ability to understand.
Listening contributes to a personal connection between you and your customer. It also creates openness. If you are focused on listening to your customer instead of speaking as much as you can, there will be room for new ideas and brainstorming. Their authentic brand or ideas will be able to shine through.
So what is your next step?
Here is a list of 10 Tips for Being a Better Listener by Gianfanga Marketing Strategy that we found particularly helpful, and hopefully you will too:
1. Take the time. Marketing is a fast-paced business and there’s huge pressure to create campaigns and strategies quickly. But if you really want to succeed, you need to build in the time and budget up front to gather input from the client, customer, and prospect
2. Listen to the right people. Talk with the people you’re actually targeting with marketing – customers and prospects – not just your marketing colleagues or people like you.
3. Learn the lingo. If you want prospects to relate to your marketing messages, you need to know the terms and phrases they use when talking about their needs and your product.
4. Delve deeper. Go beyond the obvious questions (“Are you satisfied with our product or service?”) to more probing queries that help you understand the motivations that drive behavior. Make questions open-ended so people can use their own words.
5. Feel the emotion. How do people feel about your company and themselves when they use the products or services you provide? Do they feel confident, happy, pretty, smart, safe? Listen for the emotions underlying the purchasing decision.
6. Listen with your eyes and ears. People reveal a great deal with their body language when they talk. They lean in, make direct eye contact, and use their hands to emphasize their points. Watch carefully and notice the details; see what makes their eyes light up.
7. Don’t be judgmental. Be impartial and neutral when listening. Remove your own biases. It’s not about what you think – it’s about what they think.
8. Avoid stereotypes. Don’t assume you know what someone is thinking because they are young, old, male, female, married, single, a high school dropout, or a Ph.D. Making assumptions based on stereotypes or demographics is a common mistake.
9. Take careful notes. Relying on your memory can be dangerous, even if you’re under 30. It’s too easy to remember what you think someone said, not what they actually said. Record and transcribe the discussions. Focus groups always should be recorded for the marketing team.
10. Reflect on what you’ve heard. Think about the totality of the discussion afterward. What was the customer or prospect really telling you? What stands out most in your mind? What do they truly care about? This is what you need to know to create marketing campaigns and content that engage people on a human level.]]>
However, if you are a small or new business, this approach is not always feasible. This brings us to the second type of marketing: Direct Response.
Direct response marketing is all about giving your prospective customer a specific action, such a picking up the phone and calling for more information, following a link to a web address or joining your email list.
Here are some of the main benefits of creating a direct response ad:
